Q & A 

What are the biggest risks in Do-It-Yourself (DIY) tiling?

The main reason for DIY is the belief of saving money among many other reasons. These are valid motivations, but you should be clear about: 

In reality it takes many years to become a good tiler. But because a lot of DIY tilers are amateurs in that field it's more likely that the outcome is not as desirable as it was hoped for. Especially when the hidden faults and flaws of their work only become  apparent when it's too late and the damage is done.  The initial cost of hiring a professional tiler will always be cheaper than having to pay for repair damages from a  gone-wrong DIY job. 

Why are there so many leaky showers?

Firstly,  there are no required courses and qualifications to become a tiler which creates a risk of inexperienced tilers, which is why it is important to hire highly reputable tilers to ensure high standards are met.  

Secondly, there are many materials on the market which are either not suitable to be used in the tiling industry or are used in the wrong situations either due to lack of understanding or because of budget restraints.

Most houses in NZ are built in a timber-frame-system which is inherently more flexible than a traditional brick house in Europe. However, wood or GIB based construction materials are not ideal when exposed to water or moisture. These materials have to be handled as if they hold permanent increased risks to be affected by it.  So any water, moisture or mold can affect the structural integrity and lifespan of those building materials negatively and require proper waterproofing, installation and tiling methods, especially around showers or bath tubs.

Water damage prevention starts by understanding all details of  how water penetrates different materials, joints, cracks and the capillary effect  So the combination of the right building materials, construction techniques, and proper allowance for movements of building structures are of the upmost importance for long-term water tightness without any risks to the building.

So again, the best and safest way getting a good tiling job without any water-leak issues is simply having the job done by a tiler with a good reputation who also guarantees the job. 

What are the advantages of using Tiles and More products like the tile-able shower base boards made in Gisborne?

The advantages are:

What are the advantages of using Tiles and More  products like the tile-able construction board made in Gisborne?

The advantages, similar to our shower base boards, are:

What are the advantages of the NEW Shower Drain Design by Tiles and More?

Is particle board suitable for tiling a bathroom floor?

NO!

When it gets wet (i.e. from behind the waterproofing) it swells and therefore can lift the floor tiles which will result in compromising the waterproofing and tile work.

What is better in a bathroom as a flexible sealant: Silicone or Acrylic Caulk?

Acrylic Caulk is not watertight. Therefore a quality Silicone with an mould inhibitor should to be used.

How do I seal tiled corners in a shower with silicone?

Is a narrow silicone bead of 2mm width in a tiled corner acceptable?

What goes in first: Grout or Silicone?

All gaps, joints or expansion joints need to be free of dust, dirt or access tile adhesive before sealing off with silicone. Therefore it is recommended to apply the silicone first. When the grout work needs to be done first, ensure all  open gaps, joints or expansion joints are covered by a masking tape to prevent grout from entering those spaces. 

Never fill those gaps with grout and apply just a silicone layer on top of them. 

How long should I wait until grouting the tiles after installation?

Most tile adhesives are mixed with water and therefore  have a high water content. A tiled area is ready to be grouted (gaps between the tiles are being sealed off) when it's fully dried out. But if there is still moisture from the water content underneath the tiles when grout is applied  "evaporation pressure" from the water content could lift off the tiles from the substrate and break the bondage, creating a  loose or cracked tile as a  result.

Smaller tiles need less tile adhesive than bigger tiles and therefore the drying time is shorter.

Bigger tiles need much more tile adhesive and it will take much longer before the water content is low enough to be ready for grouting.  Be careful when trying to speed up the drying process by using high temperature heaters or fans as they can cause cracks in the tiles adhesive or a complete decay of it.

If the work is time-sensitive there are special fast-curing tile adhesives and grouts available which allow grouting and finishing the tile work within hours.  

What is the best width of a grout line?

Different sizes as well as different qualities of tiles require different width of grout lines.

Tiles up to 100mm length have 2mm grout lines

Tiles from 100 to 200mm length have 3mm grout lines

Tiles  from 200 to 600mm length have 4mm grout lines.

But many people prefer for all sizes of tiles a very small grout line which can result in problems while installing.  

The standard tolerance for length and width of a tile is 0.6% or max. 2mm.

The standard tolerance for straightness of all 4 sides is 0.5% or max 1.5mm.

The standard tolerance for angularity of all 4 corners is 0.5% or max. 2mm.

That means bigger tiles can have big variations in term of measured in mm. 

it is often impossible to maintain a very small gap while laying because of those variations in size, i.e. if 5 tiles are to be laid in a row with a 1mm variation there will be a difference of 5mm at the end. The result is called "stepping".  Therefore we recommend to check the tiles for uniformity in size very carefully either before ordering but latest before installing in order to determine the proper possible minimum width of the grout line.

To achieve the best possible result of a narrow grout line is by purchasing high quality tiles which are rectified/ calibrated by re-cutting them a second time to get extreme low tolerances during the manufacturing process.

Can I avoid having any silicone in my bathroom because it will get mouldy and how do I avoid mould growth?

The 3 tasks of silicone in a tiled bathroom are:

How to avoid mould growth:

What's the standard slope in a shower?

To ensure the water drains properly the shower floor must have an appropriate slope/gradient towards the drain.

How to find out how many tiles I need to order?

To calculate an area in sqm you measure the width and the height in metres and multiply the numbers. For example if the area is 3m wide and 2.4 m in height the area is 7.2 sqm.  Normally no openings (like for doors or windows) get deducted. 

To calculate the required amount of tiles needed for the job a proper tile layout must first be established. A proper tile lay-out means a pleasant look and a good esthetic of all tiles and grout lines. 

Main focal areas should always be designed with the best look and should show full and un-cut tiles.                                                                                        

A rule of thumb says a strip of a tile should never be less than a 1/3 of the total size of that tile.  For example if the tile measures 300x600mm the strip should be at least 100mm wide when laid vertically and be at least 200mm wide when laid horizontally. 

Sometimes you just add a certain percentage to the total calculated area, i.e. 10-15% in order to have enough tiles due to wastage.

With big tiles the rule doesn't apply. It really pays to use a lay-out plan and count each tile needed and add the amount of spare tiles you are willing to pay for. (Please note: if a tile breaks while laying or is already broken by arrival it's often a mission to get a single big tile delivered again, especially if they come in a size of about 1200x600mm or even double that size. )

Below is an example of an unacceptable small tile strip of a tile in 250x200mm. This strip should have been at least 70mm wide instead of just 30mm. 

What are the requirements of evenness of a wall or floor to be tiled over?

For Mosaics all surfaces must be dead flat. That applies also to all waterproofed and taped areas where overlapping  occurs, i.e. in corners or joints. 

For standard tile applications a rule of thumb says the bigger the tile the more even and flat the substrate (wall or floor) must be.

A tolerance of evenness of max. 3mm per metre should be maintained for laying standard sized tiles. But for tiles of a size from about 1200mm a tolerance of max, 1.5mm per metre should be maintained throughout the whole area to be tiled. 

Are big tiles easier and faster to install?

Short- answer: No.

There is only one ideal situation for laying tiles the relative fast and easy way: Big even areas with only straight parallel cuts to be done. 

Most situations require a lot of difficult cuts and holes to be drilled.  Smaller tiles are easier to install, except for mosaics, than big tiles.

It requires a lot of experience to handle big sized tiles properly because they are very heavy and delicate as corners or edges are very fragile and are easily chipped/damaged when handled. Also a misplaced cut or hole can ruin  the whole tile which may represent 1 sqm of area or even more.

The bigger the tile the more evenness of the substrate is required. For example a tolerance of max. 1.3mm per metre evenness should be aimed for if a tile of a size 1200mm long is to be installed.

The bigger the tile the higher the consumption of flexible tile adhesive.

Big tiles require also a carefully planed tile lay-out for every tiled wall of the room as well as a good floor plan to achieve the most perfect design and esthetic look. 

In summary: big tiles are very challenging when it comes to the planning process and the installation. Under normal circumstances the installation takes more time in comparison to smaller tiles. The over-all costs are also higher than using smaller tiles.

The reason why they are so popular is mainly the beauty in terms of a bigger seamless tiled area.

Do I have to use Epoxy tile adhesive and grout in a domestic/private bathroom/shower?

In normal circumstances it is not needed nor required.

Those are special tiling materials designed for specific places such as commercial kitchens, areas with very high hygienic requirements like surgical theatres, pathologies, slaughter houses, etc. Also bathrooms or showers in public swimming pools require such products as they are resistant to special cleaning products, chemicals or disinfectants.

Standard domestic or private bathrooms or showers aren't placed under these regulations therefore, quality standard flexible tile adhesives and grouts will serve the purpose very well.

There are some exceptions when you  have to use Epoxy products  in a domestic bathroom. However, these situations are rare but include using acrylic tile-able shower hobs or wall linings.

Which are the best tiles?

In general: the best tiles are from reputable manufacturers who can guarantee minimum tolerances of their tiles in all dimensions, have a very high consistency of  good quality of the material, texture and colour, and can guarantee availability of certain series for  several years. An important aspect is a matching set of floor and wall tiles regarding the size.

What's the best way to install tiles onto a waterproofed shower floor?

Remember: the waterproofing membrane,must not be damaged, especially during the tile installation.Therefore, try to avoid a tile lay-out where cuts and sharp edges of the tiles could damage the protective materials. It is also not preferable to have any cut tile edges on shower floors.


If a waterproofed shower base is getting tiled place the tiles in a way that most of the tiles need to be cut only on the perimeter of the shower NOT inside the shower floor. Smoothing all sharp edges with a diamond tool will help to minimise the risk. A good way of doing it is to lay the tiles in a diagonal pattern, shown in the picture below:

Can I lay wall tiles onto a floor and can I lay floor tiles on walls?

Standard wall tiles are Ceramic Tiles being made either of soft clay-based  ground material or have a less abrasion resistant glaze because walls are normally not so much exposed to stress in comparison to floors. Therefore on average they are cheaper than floor tiles. They are not suitable for floor coverings.

Standard Floor tiles are also Ceramic Tiles, but they are designed to handle more stress and therefore are being made of strong clay-based, double fired materials and have a long lasting and hard-wearing glaze. Generally those floor tiles are suitable as wall tiles as well. On average they are more expensive than wall tiles.

Another type are Porcelain Tiles. They are almost indestructible as they are being made of a mixture of stone dust, colour pigments etc. which is compressed under very high pressure and then sintered under very high temperatures. The result is a uniform hard-wearing material which can even be polished. Those surfaces are the most scratch-resistant among any tiles and can be used on high-traffic areas like malls, airports, main entrances etc. Because of their beauty, big variety of colours, surfaces, sizes and especially accuracy in sizes they have also became very popular in the private sector. Porcelain tiles can be used on floors and walls.  However, they come in a big price and quality range.

Are Mosaics easy to install?

Mosaics are one of the most complicated and difficult tile work out there.  The process starts when drawing up a plan on paper.

The installation normally happens today by placing sheets with sometimes hundred of small pre-attached mosaic tiles into a very thin bed of tile adhesive. Those sheets must be of very high quality in order to get invisible transitions from one sheet to the next sheet.  Another method is to handle every single Mosaic piece which is even more complicated and difficult.

The most important part of a beautiful and technically correct Mosaic work is the perfect preparation work of the substrate and space to be tiled. Total evenness  of the area to be tiled is paramount, because of the very thin layer of tile adhesive there is no room for adjustments.

It is important, that only full (uncut) mosaic tiles are to be seen on the finished work. 

To achieve a flawless grouting all access tile adhesive must be removed when fresh before filling the grout lines with suitable grout.

Many high quality Mosaics tiles have very delicate colours or glaze (i.e. gold plated, fine glass coating) and must be handled with extreme care. There are also special grouts available to prevent scratches or other damages of those Mosaics.